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Maxwell Ford Supercenter


5000 S IH 35, Austin, TX 78745 (map)
Today closed
Sales Rating
Recommend:
Yes (30) No (5)
Service Rating
Recommend:
Yes (156) No (14)
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Dealership Service Review

1 out of 5 starsservice Rating
Diagnosis turned into damage
Written by Jaimen H on 07/20/2023

Took my car in to get diagnosed and got it back with the rear bumper damaged. I basically paid money to get my car damaged. The person handling my case gave me a timeframe to receive my car that was not met and this person was unavailable one of those days. Why was my case not handed to somebody else or at the very least communicate the coming availability.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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