BMW of Austin
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Computer software turns car off while driving in traffic
Written byon 11/16/2023
This is the second time this year that the X3 has stopped in traffic and given the message that the car cannot be restarted because of a software glitch! We had it towed in and it sat for 10 days in line for service and then they charged $468 even though it only had 34000 miles on it ($21 for the update and $450 for labor...) We brought it home and the service engine light was on so back to the shop for them to turn it off. It came right back on so back to the shop because an air vent was stuck open . BMW has a problem... We do not trust the car and do not wish to take it on the road!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes