BMW of Austin
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Dealership Service Review
service Rating
Penske set company to rip people & misrepresent
Written byon 07/07/2012
updated 06/04/2025
Penske is owner, they sell extended services, in my case for over $6000, Penske BMW trained there service personal to lie, rip the customer off, hide behind the corporate umbralla, has very good show and tell show room but over charge and do not honor the warranty, thus causes defect.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No