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BMW of Austin


7011 McNeil Dr, Austin, TX 78729 (map)
Today 8:30 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Disappointing, waste of time
Written by SFdill34 on 12/16/2015

We drove 2.5 hours to close a deal we had been working on for a couple days over the phone. The car was falsely advertised on their website and did not have all of the options listed. Sales manager said they are usually 100% right with their listings even after we let him know there was an error. They showed little to no empathy about the time of ours that was wasted. Don't trust what these people say. Also, the mirror was broken and the salesman failed to mention that, until we noticed it on the test drive. He told us to take it to another dealer to get it fixed...He also said the car was detailed and when we said there were several dirty marks inside, he responded that their service department sucks. Wow. Not what I expect when paying over $70K for a vehicle.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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