BMW of Austin
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Sold extended warranty for over $6000 and fail to honor service
Written byon 07/07/2012
updated 06/04/2025
Bought the extended warranty for over $6000 and Penske BMW didn't honor warranty in complete, they did not service and gave me runaround numerous time, there service manager mistreated, it is a big set up to mislead customer and Penske BMW reuined my car. Peske BMW warranty mgr Josh says 750 series cars are build to last 100,000 miles and need to buy a new one and they are ment to be fixed.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No