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BMW of Austin


7011 McNeil Dr, Austin, TX 78729 (map)
Today 8:30 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
BUYERS BEWARE!!
Written by Preston on 08/23/2018

[non-permissible content removed]! Buyers Beware! They sold me a used Mini Cooper in June 2018 and here we are, 2 months later in August, with a $2800 Clutch Replacement and the mechanic telling me there was an alteration done "by a professional" to block the PVC valve with putty, causing the 3rd cylinder to run dry. Now there's little to no compression in that cylinder. The fix: $2600 more to replace the engine! I should've been suspicious when the salesman stated, without prompting and completely on his own, "It shifts really smoothly, unlike some Mini Coopers." Well, arbitration and Small Claims Court, here we come! Nice "sales job", guys. I guess there's a reason used-car-sales people are the least trusted people out there. I just didn't know I was buying from the people who teach car sales people the classes on lying, cheating and altering vehicles to appear like they're operable!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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