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AutoNation Chevrolet West Austin


11400 Research Blvd, Austin, TX 78759 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (30) No (2)
Service Rating
Recommend:
Yes (8) No (6)
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Dealership Service Review

1 out of 5 starsservice Rating
Unsatisfactory Experience
Written by jbabiak on 09/11/2007

My girlfriend needed "circuit boards" installed in the taillights of her '03 Trailblazer to make the brake lights work. This should be 2 parts for a total of $45 (she ended up buying them for $36 at another Chevy dealer) and 30 minutes of labor. the service writer quoted her $410 Yes, that four hundred and ten dollars), and when she questioned the estimate, he said they could do it for half! You would think she was buying a rug in Morocco. In the end they charged her $40 for some courtesy service (she balked at the $86 diagnostic charge), and she bought the parts herself and had another shop install them.

  • Recommend this dealer? No

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