AutoNation Chevrolet West Austin
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Dealership Service Review
service Rating
Unprofessional [non-permissible content removed]
Written byon 01/22/2024
Over the past year my truck has set at the dealership for a 4 months. I’ve dropped it off for the same reason 3 separate times just for the problem not to be solved. My vehicle has set for months without being serviced and I’ve spent thousands on services just for nothing to be fixed. This is completely unacceptable and is not going to be accepted. Tim Scott and the rest of the service team at chevy west Austin are the most unprofessional group of people I’ve ever had to deal with. They have zero accountability and zero pride for what they do.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Noel Guber on 01/24/2024
Dealer Response
Hi Doug, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (512) 309-0028. We'd appreciate the chance to make your experience a positive one.
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