AutoNation Chevrolet West Austin
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Dealership Service Review
service Rating
add on bed liner
Written byon 11/21/2023
I added running boards and bed liner. Regular bed liner guy out of town. Tech on duty explained I WOULD HAVE TO WAIT FOR THE LOWER PRICEDTECH TO COME IN next week .Not my fault they had to use somone PLUS did not tell me to late that afternoon.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Nora Sutter on 11/21/2023
Dealer Response
Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to us at (512) 309-0028 at your earliest convenience to discuss how we can turn this experience into a positive one.
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