AutoNation Chevrolet West Austin

BEWARE!!! GO ANYWHERE ELSE BUT HERE!! Worst experience ever! Dropped car off for warranty repair was told it would be 3-4 days to hear back. Never signed anything, no paperwork. After 1 week called left 3 messages for advisors and manager, after no response I had to go down to the dealership to get answers. Met with service manager who had no idea what was going on. Finally was told a “line” to my transmission wasn’t working. They stated they called my warranty and it wasn’t covered. I requested an itemized invoice to see which parts are needed to reach out to the warranty company myself. The manager advised there were no parts only labor…. What are they fixing without parts? I reached out to my warranty company asking about the refusal of work, they advised the advisor requested parts that are not covered under the warranty.. sooooo they lied to me?? I immediately requested no service be completed and I would be picking up my vehicle the next morning. Do not go to here for any type of service the advisor “Bradley” should not be working in customer service, the manager has no idea what is going on in his service center, they lied to me and the warranty company, and charged a 1 hour of labor when I picked up, which I NEVER signed nor agreed to!!