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AutoNation Chevrolet West Austin


11400 Research Blvd, Austin, TX 78759 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (30) No (2)
Service Rating
Recommend:
Yes (8) No (6)
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Dealership Service Review

5 out of 5 starsservice Rating
Inspection
Written by KKKKKKK on 01/05/2023

My vehicle was in for a yearly Registration inspection, tire rotation, fluid check, and oil change. More work was done than I was initially expecting but I was asked ahead of all extra work and gave my approval. I try to trust that it was all necessary. No familiar faces left after decades of using AutoNation, that is a disappointment. I especially miss Patrick in Service and Wallace Lundgren. It appeared that the workforce is much less than a year ago which doesn’t help my confidence level. Price seemed high but probably no more than average in today's economy. All went well, no complaints.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Sue Tilly on 01/08/2023
Dealer Response
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
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