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AutoNation Chevrolet West Austin


11400 Research Blvd, Austin, TX 78759 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (30) No (2)
Service Rating
Recommend:
Yes (8) No (6)
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Dealership Service Review

2 out of 5 starsservice Rating
Service
Written by TAT1984 on 09/13/2018

I was told the things I was having done would be done in 2-2.5 hrs. After waiting 3.5 hrs and my vehicle was just sitting in a bay, I told to manager to bring my vehicle now. Nobody had touched it for over an hr as I checked frequently.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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