AutoNation Chevrolet West Austin
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William Zapalac
Written byon 09/30/2023
Sebastin was great to work with. I would use him again. The only issue I have is the last 3 GM VEHICHLES INCLUDED THE FIRST OIL CHANGE FREE (WHEN YOU SPEND 30K IT IS REALLY NOT FREE). Actually received 2 at on GM dealership. I bring this up as my daughter and I will be looking at a new GM VEHICLE in the next month and that will be my tie breaker. Also maybe spend few minutes reviewing owners manual with customer.Must say Sebastin gets 5 GOLD STARS and plan on coming in in the next month for a visit. Maybe A free LOF jumps rating to 5 STAR
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Serenity Gibson on 10/04/2023
Dealer Response
Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (512) 309-0028. We would appreciate the chance to turn your experience around.
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