AutoNation Chevrolet West Austin
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Dealership Sales Review
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Mr Ramirez from Georgia
Written by 08/31/2017
onI have never experience such bad service from the finance department. Normally u walk into a dearler or ur online and ask for a quote they give it to you than u apply for a loan and with in a day or two u get an approval then u sign the Paperwork and pick up ur car. In my case it's going on 2 weeks after the approval and I still don't have the car. No one returns calls when u leave a voicemail and u can never get a direct answer. They have my 10,000 and I still don't have a car. The only good thing was my salesman mr peterson. He has been the only one trying to help me
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No