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AutoNation Chevrolet West Austin


11400 Research Blvd, Austin, TX 78759 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (30) No (2)
Service Rating
Recommend:
Yes (8) No (6)
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Dealership Sales Review

1 out of 5 starssales Rating
Bait and Switch. Deceptive advertising.
Written by MacMurray on 03/07/2017

The online pricing is a lure to get you in and it is not honored. We walked in ready to buy only to leave with a terrible taste in our mouths. On their website they had an offer for a Chevy Colorado for 28,999. I even had the sales rep give me a quote with TTL via text and email. When we got ready to sign the papers they pulled the switch and quoted a price almost 1,300 more. Mitch the switch manager completely wasted our time, he was rude, and unapologetic for the false and deceptive advertising. After our experience I had a good look at all the single star reviews on yelp and googlemaps and several people had the exact same experience with deceptive internet advertising and then not having the price honored. They falsely and deceptively advertise to get you in. Don't waste your time on this place.I'm not even going to bother going to another Chevy dealership because it left me so angry.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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