Vandergriff Chevrolet
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Dealership Service Review
service Rating
Safety issue
Written by 02/23/2024
onOn Feb 14, 2024, I had an oil change from Vandergriff Chevy n Arlington. I asked them 2 check the status of my battery. I was told they couldn't cuz I had an amplifier hooped up 2 it. Outside of that, I was advised my car was fine. While driving the next day, I had a blowout. After taking it 2 the tire shop, I was told that the inside of 3 of my tires had worn down 2 the steel belts n could blow at any time. I must replace them 4 safety reasons cuz it's a serious accident risk. I purchased a set of tires cuz my wife or granddaughter ride with me ofter. I couldn't live with myself if I had an accident, n they were injured due 2 negligence or incompetence. My vehicle had 2 b lifted on a rack 2 complete an oil change. Even if it wasn't, I was told my vehicle passed inspection. Incompetence, negligence, or just don't care. Whatever the reason, this is unacceptable n could have ended very badly. I have purchased multiple vehicles from Vandergriff Toyota. I have serviced my vehcles at both Vandergriff Chevy n Toyota. I don't know what the future holds, but this doesn't sit right with me...
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No