Vandergriff Hyundai
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Dealership Service Review
service Rating
a b.s. bill of goods
Written byon 09/12/2013
updated 05/29/2025
Called phone # on website, no one ever answered. called 2nd # I found on website, when asked for service, got answering machine. left message, no one ever returned my call. Took 2 hours to "diagnose" my issue, a check engine light staying on. Then was given a $2,765 list of 11 things they thought I should correct. I fixed one, and it resolved the check engine light issue. was told to change the switch would not take more than an hour. 2 1/2 hours later, angrily I went to service dept. car was in line, fixed. took another 20 minutes to get my bill. Would not recommend this dealer to anyone BUT my worst enemy.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes