Vandergriff Hyundai

I was in the market for a new vehicle and quickly. My previous experience with this dealer 2 years ago was fantastic, which is what caused me to seek them out for a repeat. I emailed the stock numbers of my selected vehicles I wanted to see when I visited the dealer. The sales agent called me quickly and we setup an appointment. Upon my arrival, my sales agent wasn't available and I had to wait for her a while. When she finally met with us, she said it would be just a minute while she got our selected vehicles ready. It was nearly 30 minutes later that we finally saw our selected vehicles. When we told her that we really wanted one with a different color interior, she went off to find one in the computer inventory. Another 15 minutes later she came to tell us they didn't have one on the lot but one was in transit to the dealer and would be available two days later. We left our contact information for a call back. I waited until late in the day two days later, but no call back from the sale agent. I called her, but got voice mail. I left her a message for a return call. Next day, again I waited until later in the day expecting a return call. Nothing. I called her but got voice mail. I left another message for a call back and never got one. I even sent her an email expressing interest in the vehicle coming in. No response. In fact, this dealership didn't seem like they could care any less in selling me a vehicle. This was a completely different experience from two years ago. It has been a week later since this all started and I have yet to receive any acknowledgement of my phone calls or emails expressing interest in purchasing a vehicle from this dealer. I finally went somewhere else to purchase a vehicle. I don't know what has changed at this dealer but something clearly has. The sales agent indicated that their holding company had been purchased by Warren Buffet's company and changes were coming. This leads me to believe that this is just a big corporate world dealership with profit as their overarching vision. Customers and satisfaction don't really seem to matter. What a change 2 years can make.