Vandergriff Honda

Chris Gonzales, who has been my service adviser for several years, does an outstanding job of managing maintenance for my 2006 Insight. I have learned that his recommendations are trustworthy. For example, he suggested throttle body cleaning though that was not listed in the manual as a routine maintenance procedure. I agreed, and he was right: the car ran just that little better. Recently, the check engine light came on, with a blinking drive light. Chris and the service technicians spent more that a week trying to track down the real problem because the only error code the Insight showed did not seem to fully explain the situation. (And Chris is funny, too. At one point, he said "this car is kicking my butt".) In the end, they succeeded. The car is now getting good mileage and re-charging properly, running smoothly. Hybrids are complex, and until recently, Vandergriff didn't even sell them. I know this for a fact, because I had to go out of town to get my last two cars, both hybrids, because I was not able to get either the Civic hybrid or the Insight from Vandergriff. My experience was that Vandergriff sales department doesn't order in cars they don't have in stock, and they for sure were not going to order one for me that had to be shipped from Japan. Even then, before their dealership sold them, the service guys knew how to maintain hybrids. I've been impressed with integrity and competence of my advisers -- currently Chris Gonzales -- and the service technicians, and recommend them to anyone.