Vandergriff Honda
Dealership Sales Review
Sales Representative knew little about the car. Specifically, the dashboard controls, Navigation System, Radio. When he didn't know he'd make something up. My later research proved this to be true. Dealership advertised 0% financing. I found that strange when I learned no other Honda Dealership in our area had 0% available. In addition Edmunds research stated no customer specials were available on the auto I wanted to purchase. Not until the Sales Representative came to me with his final offer did I learn that 0% was only available if I wanted to pay M.S.R.P. It was explained to me that the dealership "buys down" the interest rate. Basically, the customer pays to cover the 0% percent finacing by paying much more for the car. That's fine, as long as the Dealership explains that in their advertising, or to the customer early on in the buying process. Not at the very end. A banner ad runs across their website stating "0% finacing on all 08 Accords!" A radio commercial also boasts about the 0% special. That surely gets a lot of prospective buyers in their door. As far as I'm concerned telling half the story in their ad is intentionally misleading. I didn't buy the car. Bought it at another Dealership. One with knowledgeable staff and honest pricing.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No