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Vandergriff Honda


1104 W I-20, Arlington, TX 76017 (map)
Today 8:30 AM - 10:00 PM
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Service Rating
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Dealership Sales Review

1 out of 5 starssales Rating
Add-Ons Galore for a Price$$$
Written by SimplFamilyMan on 09/03/2014

Was very disappointed by their tactics. They have a super-low internet price to get you in the door. Then, they show you a different car loaded with over $3500 in dealer add-ons. They "claim" they have no cars without add-ons, so they get you into a lesser added car for about $2000 over the price. Then the numbers game begins. Then you go into Finance where Salah & Co. will try to sell you more stuff. A head-ache & a nightmare which lasts over three hours.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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vangriffhnda on 09/08/2014
Dealer Response
Dear SimplFamilyMan I'm greatly bothered by your experience here at Vandergriff Honda. I can assure you this is not how we treat our customers . We have always made customer satisfaction our #1 priority, and we are very sorry to see you are upset. We take pride in providing complete and competent service, while always maintaining the highest level of respect and business ethics. We try very hard to satisfy every customer, and would welcome the opportunity to prove ourselves to you in the future. Please feel free to contact me directly with any questions. Thank you, Yuni Chon, GM, 817-461-2323
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