Vandergriff Honda

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Vandergriff Honda
1104 W I-20, Arlington, TX 76017 (map)
Today 8:30 AM - 10:00 PM
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Bait and Switch!!!! HORRIBLE CUSTOMER SERVICE!!!!
Written by amberlyly on 03/27/2013
updated 06/06/2025

HORRIBLE SERVICE!!! 1st they messed up on my contract causing me to come back to the dealership to resign....then promised me 2 years worth of free oil changes due to the inconvience...then found out they actually charged me for it and hid it in the contract. I have called over and over regarding and they will not call me back!!!!!!! This is my second vehicle I have purchased from them, first time was great, after this time I WILL NEVER PURCHASE ANOTHER VEHICLE FROM THEM EVER AGAIN!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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vangriffhnda on 03/28/2013
Dealer Response
Thank you for your comment. Any and all customer feedback is appreciated by us here at Vandergriff Honda as it helps us to identify specific areas for improvement. The situation you have experienced with your vehicle purchase is undoubtedly unfortunate and not the kind of incident that we anticipate any of our customers to encounter. Please contact us at your earliest convenience as we would like to discuss this with you in further detail. Regards, Vandergriff Honda
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