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AutoNation Chevrolet West Amarillo


7300 I-40 W, Amarillo, TX 79106 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (15) No (0)
Service Rating
Recommend:
Yes (30) No (4)
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Dealership Service Review

2 out of 5 starsservice Rating
Oil change service
Written by Valerie on 05/04/2023

Service was way to slow! I had appointment at 11:45 and they did not get my car done until 2:30 I was very disappointed as I had no transportation and sat waiting for my car over 2 hours This is not acceptable for an oil change

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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Abbott Carter on 05/06/2023
Dealer Response
Hello Valerie, thank you for taking the time to leave us feedback. Please call our General Manager at (806) 318-0057 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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