AutoNation Nissan Memphis
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Dealership Service Review
service Rating
Work not completed
Written byon 09/08/2023
The reason for the low rating is for the services I asked for were not provided. I thought that setting up an appointment online would be easier so the dealership would know first hand on what I needed for my vehicle. By the time I left the dealership I realized one of the services I asked for was not performed on my vehicle, but i had no time to come back to get the service done . The staff was nice as always,but I was disappointed in the quality of work . Hopefully next time there will be communication on what's being worked on my vehicle. Thanks
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Andrew Newton on 09/13/2023
Dealer Response
Hi Alex, we are deeply disappointed by your experience at AutoNation Nissan Memphis. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (901) 209-1318 to discuss what we can do to help.
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