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AutoNation Nissan Memphis


4140 Hacks Cross Rd, Memphis, TN 38125 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (9) No (0)
Service Rating
Recommend:
Yes (26) No (3)
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Dealership Service Review

5 out of 5 starsservice Rating
Great Customer Service
Written by Mrs. C B on 06/21/2023

The customer service was great! Ms. Grandberry kept me informed during the time my vehicle was being serviced. She explained what needed to be repaired and why. I didn’t expect to have my vehicle back as soon as I did. My vehicle had to be towed to the service department to be repaired so I assumed it would take a while to be repaired. As of now, my crossover is back working as if it never needed repairs. Great job Ms. Grandberry and service technicians. I definitely didn’t need a new car note! Keep up the great work and service. Customers like me definitely appreciate you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Kate Bake on 06/24/2023
Dealer Response
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
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