AutoNation GMC Mendenhall
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Dealership Service Review
service Rating
Service Decline
Written byon 04/13/2023
I dropped my car off at 8a.m., for a 9a.m., appointment and my car was not even looked at till after 12p.m., simple service to have a tire replaced. What is the point of requesting an appointment, if the appointment time is not going to be adhered to and customers physically waiting get priority. My car was left in disrepair by the technicians as they did not clean up behind themselves.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Anna Dacosta on 04/16/2023
Dealer Response
Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1262. We hope to hear from you.
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