Toyota of Rock Hill
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Dealership Service Review
service Rating
Quick and helpful service
Written byon 05/08/2024
I took in my truck for a squeaking noise which turned out to be an unknown bigger issue. Jason was great with following up on the issue and working to get it covered under my warranty. The service crew also fixed it super fast.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 05/10/2024
Dealer Response
It's great to hear that Jason and the service crew were able to address the issue with your truck promptly and efficiently! It's always reassuring when service advisors like Jason take the initiative to follow up and work towards resolving issues, especially when they involve warranty coverage. Thank you for sharing your positive experience!
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