Land Rover Hilton Head
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Written byon 06/05/2024
My car was at the dealer virtually all of January, 2024. It was a challenge to arrange a loaner car. The work requested was not all done, and the correct service (standard service, based on mileage) wasn’t done- another one was done. My car was also there all of April for what was supposed to be items that weren’t done during January- and supposed to take 2 days. I believe the service work was finally done correctly but unreasonably slow with too many “hiccups.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Paige Mason on 06/06/2024
Dealer Response
Hi, thank you for taking the time to leave us feedback about your experience with us. Here at Land Rover Hilton Head, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (843) 208-3700 to discuss ways we can better serve you in the future.
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