AutoNation Hyundai Hilton Head
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Buyer beware.... they do not follow thru on warranty issues
Written byon 09/21/2024
We have been trying for over a year to have the defective paint fixed. It continues to deteriorate day in and day out. It is a KNOWN defect. Autonation has been a nightmare to deal with and the corporate office hasn't been much help either. Promised calls from the Regional and General Manager have never been received. Buyer beware, once you drive off the lot you are on your own even with a new car warranty. Fyi....we purchased 5 cars in the past with this dealership but NEVER again
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Savy Robinson on 09/23/2024
Dealer Response
Hi Christine, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
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