AutoNation Hyundai Hilton Head
Back to Service Reviews
Dealership Service Review
service Rating
No follow-up, don’t seem interested in my problems
Written byon 12/09/2023
Called for direction when ‘check engine’ light came on…service said they would call me back…after no call back, 7 days later I called and was told to bring the car in, but they couldn’t look at it for at least 7 days, maybe longer. I ended up towing the vehicle to the dealership. We called Hyundai National Service to get a rental car…they followed up 10 days later. We have owned 4 Hyundais and this will be our last, needless to say.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Kiara Dou on 12/12/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Hyundai Hilton Head. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (843) 962-7743 to discuss what we can do to help.
Report