Herlong Ford
Dealership Sales Review
This dealership had falsely advertised a vehicle as a higher trim model, which is an average of $3,000 difference in pricing based on other local dealerships. On top of that there was a major storm the night before and hail damage had occurred to most of the vehicles on the lot. They offered to take $750 off the price and said there were 10-15 dings in the hood of the car. We showed up and immediately saw there were 50+ dings in the hood, almost the same on the roof, and some on the pillars/panels above the doors. This car would have been totaled by an insurance agent. We called them out, saying that the car should be priced much lower because the resale value will be tanked after the title/VIN search reports Hail damage and they admitted to our face "Well, that is only if we claim it on our insurance" which means they are not going to report the hail damage if they can just rip people off and sell the vehicles with a tiny $750-1000 "discount" Check this dealer out on BBB.com - they have 12 complaints open and only 1 resolved, as well has horrible reviews. This is the definition of a scam dealership, I hope this saves someone from the heartache of this place.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No