BMW of Warwick

I would give 0 stars if possible. I don't know how they train their employees. I am currently leasing a highly overpriced BMW 320xi and I didn't notice how much of a margin it was until I had friends get much lower quotes at dealerships elsewhere. My experience in hindsight was horrendous as my "Client Advisor" Jeremiah Feliz did not assist me whatsoever in the financial process and I am now highly overpaying. In addition, my car registration was mixed up, delayed, and I was unable to drive for three weeks. My car also missed tow caps. Jeremiah Feliz did not "advise" me on my decision to getting a 320xi in any way. For example, when I had asked bout the Mercedes CLA vs the 320xi he didn't give me any reasons besides asking, "did you see the reviews?" and I said, "yes" In my head, I was confused because the reviews were pretty good so I waited for him to explain. He did not. I could think of pros and cons myself. First, the CLA's cabin is much smaller therefore making the 2 series more comparable. Second, BMW's are famous for their 50/50 distribution. Third, BMW also has included maintenance. How did my "advisor" fail to mention these key points? Does BMW of Warwick train their employees at all? Furthermore, I had asked about a 2 series x-drive and he didn't know when that was coming out. Low and behold two months later it is released, I would've waited for that vehicle instead. These "Client Advisors" don't advise you on important matters, instead they withhold information to sell you at the highest price possible, not comparable to other dealerships or benchmarked in any way. I am spending over $5,000 extra on a 3 year lease compared to quotes my friends received in other dealerships. I asked Jeremiah to look me in the eye from the perspective of a buyer not an "advisor" and tell me I got a good deal. Jeremiah had the audacity to confirm it was a good deal when now I know for a fact, this deal was not good at all.