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JL Freed Honda


685 Bethlehem Pike, Montgomeryville, PA 18936 (map)
Today 9:00 AM - 4:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Bad Customer Service
Written by AFLora on 04/30/2015
updated 05/13/2015

I had a very bad experience on Sat April 25, 2015 at JL Freed Honda dealership, I was dealing with Salesman Chris B for 2 cars and we had a good discussion regarding pricing and a this guy Sean L jumped into the conversation with his arrogant attitude and treated us with very badly.He made us feel as if we were discriminated for Racism. We were planning to spend almost $56,000 with them for two cars obviously we need some time to think and plan and judge everything. This guy Sean said, " you are wasting our Saturday. " if ALL CUSTOMERS ARE WASTING HIS TIME then what he doing there, what kind of business he is running. We were ready to to hit the deal but his attitude really [non-permissible content removed] us off. You cannot deal with customers like this -"ABSOLUTElY NOT ACCEPTED". Its shame on the company they have untrained staff which give bad reputation to the well established 180 yr old company fist i was impressed by the name and reputation of this company but the customer service still need a lot of work. I m very disappointed. Later we went to Conicelli Honda dealership were we hit our deal with BEST CUSTOMER SERVICE AND WAY LOWER PRICE THAN

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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