JL Freed Honda

Today 9:00 AM - 9:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 4:00 PM

Customer Reviews of JL Freed Honda

5.0
Overall Rating
(2)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
sales Rating

No Hassle, No Haggle - What could be better than that??

byJustin_Von 04/11/2017

I was very satisfied with my experience at J.L. Freed Honda. After searching the dealership's website for available inventory, I submitted an online inquiry. The next morning, I received a telephone call and was invited to come to the dealership for a test drive. My salesman, Jerry Gonzalez was very courteous and respectful. The paperwork presented to me was very clear and exact - the numbers added up (to what I had calculated independently). Completing the paperwork and signing off with Business Manager Chris was a breeze. Since I went on a Saturday, it was a bit busier than an ordinary weekday and so there was a delay waiting for Chris as there were a few other contracts ahead of me. In the end, it was just under 3 hours from start to finish. I will certainly recommend any friends to Jerry for sales and to this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
41 Reviews
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sales Rating

No Hassle, No Haggle - What could be better than that??

byJustin_Von 04/11/2017

I was very satisfied with my experience at J.L. Freed Honda. After searching the dealership's website for available inventory, I submitted an online inquiry. The next morning, I received a telephone call and was invited to come to the dealership for a test drive. My salesman, Jerry Gonzalez was very courteous and respectful. The paperwork presented to me was very clear and exact - the numbers added up (to what I had calculated independently). Completing the paperwork and signing off with Business Manager Chris was a breeze. Since I went on a Saturday, it was a bit busier than an ordinary weekday and so there was a delay waiting for Chris as there were a few other contracts ahead of me. In the end, it was just under 3 hours from start to finish. I will certainly recommend any friends to Jerry for sales and to this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Amazing Service

byJoe_Bergeron 03/14/2017

I'd like to thank J.L. Freed service staff for the amazing experience they constantly provide. No matter what time of the day or day of the week - they are always ready to help. I had a flat tire and called them 5 minutes before closing time, they were happy to see me, serviced the vehicle and didn't take a dime for the service. I don't know how you can get better than that. I've tried several dealerships in the area. J.L. Freed staff is by far the most helpful, knowledgeable and professional. Thank you again and again!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Easiest new car purchase ever

byPaulRupeon 08/20/2016

Went to dealer and was greeted by Salesperson Pat Collucci outside the front door. A pleasant no pressure sale person that was honest immediately with suggestion that maybe i should consider a new vehicle as opposed to Used one that drew me into the dealership. We reached a price agreement on a 2017 Ridgeline on my first offer 2nd try. I had a handshake agreement within 15 minutes of entering the dealership. Pat prepared an agreement of sale i signed, left a slight deposit and returned later in the day to take delivery. Delivery was a snap as the finance department got me 1.5% better rate than i expected. Total time to sign everything and walk out with keys to my new Ridgeline was 10 minutes as everything was prepared for signature. This was clearly the fastest, most professional car transaction ever. Thank you to Pat and the management at JL Freed for this professional transaction. Paul Rupe

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

BEST DEALER I'VE DEALT WITH,EVER !!!!

bywildbill212on 05/20/2016

I got the best deal I have ever got from J L FREED on my Crystal Black 2016 Honda Accord Sports Coupe EX-L, V6 3.5L V6 w/6 speed Manual transmission. I know I got the best price as I looked at the entire East Coast of the USA, and J L FREED beat everyone by at lest $500 and some dealers by much more than that. John Szysco,Leeanne,Alex the finance Man and the front desk Lady and everyone else at the dealershi made me feel welcome, and I got what i asked for my Trade-in as well making this the best new car deal purchase of my life. I HIGHLY RECOMMEND J L FREED .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Lack of attention

byLarry009on 01/24/2016

Received a urgent recall notice from Honda for repair to my car's air bags. I verified on the internet my car was on the recall list and called to make an service appointment with J. L. Freed in Montgomeryville. I also had the service person verify my car was on the recall list and needed this repair. Had the car at the service drop off at the appointed time of 7:45 in the morning. I was going to wait for the service work to be done so I had with me a brief case full of work and my coffee. I was told by the service check in person, "oh no, we can't do this recall, we don't have the parts." Shouldn't someone check upcoming repairs to see if the necessary parts were on hand? A simple check, then a phone call the day before would save me a lot of inconvenience. It comes to mind if this service department can't schedule repair work properly and see the job through, what is the ability of the mechanics to do the work? Does the lack of attention to detail continue down the line? If I ran my business this way I would be out of business. Clients have little patients with lack of common sense. I sent e-mails to the J. L. Freed general manager, the service manager and Honda USA. I did receive a courteous phone call from Honda USA, but nothing from J. L. Freed. I guess Freed has a lot of customers and I'm not that important to them.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Great experience, awesome sales

byangelagiurannaon 12/07/2015

I had a wonderful experience with J.L. Freed Honda. I leased a 2015 Honda Civic through John Syzszko, and he literally provided me with the most positive, pleasant, not at all pushy service I've ever had in any sales experience. He went above and beyond his duties of a salesman for me, and because of his out of this world service, I would very highly recommend J.L. Freed Honda to anyone looking into buying or leasing a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Proud to Have a Honda

byhondavan3on 11/06/2015

I emailed JL Freed Honda first and was impressed with the initial warm contact. When I walked in I was not ambushed by hungry salesman but allowed to speak first. They gave me more than a fair price for my used car. They listened to my counteroffer, and second counteroffer, never getting upset or annoyed with me. When we did agree they went to bat for me on the rate of my loan. They never brought a manager into the mix and the Finance department was flexible with the overall price. Geoffery Smith was professional and personable; understood my needs and didn't push me towards something I wasn't comfortable with. Geoffery was very knowledgable and supportive of Hondas as he was a transmission mechanic for 25+ years. Sean Lipschultz was personable, not pushy or intimidating. He was honest and respectful to me, a young with zero leverage, young credit and a young family. I will stopping here first when we're looking for our next vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New car purchase

byJayvee2016on 10/23/2015

Mark Iatarola was our Sales Representative. He was friendly, caring, patient and informative. He took good care to meet our needs and worked well with patience to finally close the deal. Our choice is the Honda Accord Ex-L 2016. JL Freed had been our choice to purchase our Honda more than 10 years back. We decided to purchase our vehicle once again from them. They were very helpful in going over all the options, and the differences between our present car and the 2016 Hondas. We wanted to get the order in before November and we were able to do just that Last week. The sales person was very courteous and listened to our needs and worked with us so that we could close the deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Mark Iatorola Is A Salesman And A Gentleman Par Excellence

byEssveearron 10/19/2015

We made Initial contact on Thursday, Narrowed our choices to a 2016 Accord EX-L V6 or a CRV-SUV EX-L and got preliminary pricing on Friday. Decided on the former and made our offer on Saturday. After dealer's counter offer and our final offer, we were on the same page on the morning of Monday . Shook hands and signed papers on the afternoon of Monday! The whole process was smooth!! Through the process, the salesman Mark Iatarola, exhibited a high degree of professionalism. He took time to understand our backgrounds and needs, explain the vehicle specs and included accessories in detail, suggest optional accessories we may need, offer reasonable pricing, help us arrive at the choice of our vehicle and offer preliminary pricing. Once decided, he analyzed the basis for our offer, made his counter offer, accepted our final offered walked us through the signing process. He treated us with respect and a friendly demeanor. He will be an asset to J.L.Freed and we recommend him highly to our friends! We went to buy a car and walked away with a friend!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

WHAT CAR DEALER DOES NOT CALL YOU BACK? CASH IN HAND- NEED A CAR!

byALLCASHNOCARon 07/06/2015

This is the WORST sales experience I've ever had. Does ANYONE know a car dealer that is "Too Busy" to sell a used car? This place is that dealer. It has been almost a week, and they have yet to return a call.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Bad Customer Service

byAFLoraon 04/30/2015

I had a very bad experience on Sat April 25, 2015 at JL Freed Honda dealership, I was dealing with Salesman Chris B for 2 cars and we had a good discussion regarding pricing and a this guy Sean L jumped into the conversation with his arrogant attitude and treated us with very badly.He made us feel as if we were discriminated for Racism. We were planning to spend almost $56,000 with them for two cars obviously we need some time to think and plan and judge everything. This guy Sean said, " you are wasting our Saturday. " if ALL CUSTOMERS ARE WASTING HIS TIME then what he doing there, what kind of business he is running. We were ready to to hit the deal but his attitude really [non-permissible content removed] us off. You cannot deal with customers like this -"ABSOLUTElY NOT ACCEPTED". Its shame on the company they have untrained staff which give bad reputation to the well established 180 yr old company fist i was impressed by the name and reputation of this company but the customer service still need a lot of work. I m very disappointed. Later we went to Conicelli Honda dealership were we hit our deal with BEST CUSTOMER SERVICE AND WAY LOWER PRICE THAN

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Strong Reccommendation

bykbarkleyon 02/04/2015

We had a comfortable sales experience with Pat Colucci from start to finish - No bull, no hype. Transparent process throughout led to my first leasing experience of a new Civic. For someone who approaches buying a new car like going to the dentist, it was a pleasant relief dealing with Pat and the team at J.L. Freed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Internet sales customer service

bysunshine88on 05/15/2014

First off this dealership does not publish any prices on their website. So, I called the internet sales phone number. Debbie answered. When I asked her for the internet price she asked me to go to the website. I told her the company website does not have an option for it. She should know better. I believe she is just one lazy person who wanted me to write down the prices. What a shame......

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Very pleased with JL Freed

bysuest2on 04/14/2014

There was no question that I would go to Geoff S at JL Freed Honda when I was ready to buy my new Honda. My husband had bought a new car from Geoff a few months ago and I saw how Geoff worked for him and made everything easy. As expected he was great to deal with. He took care to make sure that I was totally pleased with my new Honda and made sure that my trade in was fair for my old Honda. I am totally pleased with JL Freed and Geoff. I know they stand behind their cars and will always be there for their customers. Sus S

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

What a Fantastic Experience!

bydocjedion 04/01/2014

I cannot stress enough what a great experience I had at this dealership! Everyone was honest and very friendly. Sara and Debbie from internet sales were very helpful, and our salesman, Geoff S, truly shined as an honest and sincere person. When Geoff asks, "How can I help you?", he really means it. It is obvious that he treats his position as an opportunity to help someone through the disquieting process of purchasing a new vehicle. Throughout the entire process, he proved he was there to work for me, and to help me and my family in any way possible. This was the best purchasing experience I have ever had! If you are looking to purchase a car, I highly recommend this dealership, Geoff and his team. I drove quite a long distance to get to this dealership, but it was worth the drive to have such a great experience. My family and I are very thankful to Geoff and his team. I hope this review helps them get the credit they deserve.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

LOVE JL FREED

byteedie5143on 03/04/2014

We wanted to look for a new car. Our Honda was 13 years old. We actually were dreading going to a dealer but the people at JLFreed could not have been better. They were friendly,helpful and honestly had our best interest at heart. I have already started recommending them and will continue to do so. Our salesperson Geoff,was so funny,friendly and helped us with our selection. He could not have made it easier if he had tried! You could tell how much he loved his job. As for our selection...we bought a Honda CRV..and if it had a refrigerator..we would live in it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Honda CRV

bylnadwodnyon 03/03/2014

Just bought a new Honda CRV from Jeff P at JL Freed Honda. Jeff is great !! He sold us our used Honda Accord five years ago and I knew we would be back. Jeff is very professional and his attention to detail is second to none !! He is so patient and trustworthy. He made buying our new CRV fun .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

bylinr1on 01/13/2014

We went to J.L Freed with two goals. First, we had an expiring lease on a Honda Accord and wished to purchase either the existing leased vehicle or a new Accord. Second, we wanted to purchase a new or used Civic, or possibly lease one. Ron D worked with us to evaluate all of the options from both quantitative and qualitative perspectives, arranged for us to test drive multiple vehicles, determined the trade-in value of our trade-in vehicle, handled all of the resulting paperwork seamlessly, and had our new cars cleaned and prepared for us to take with us that day, including Simonizing the interior and exterior of the Accord. We walked out of the dealership about 6 hours later with a new 2014 Accord and a lease on a new 2013 Civic. The entire process was efficient, pressure-free, and working with Ron was a pleasure! We are extremely happy with our new Hondas, as well as our experience with everyone at the J.L. Freed dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Great experience buying a 2013 Honda Pilot

bymwhoppeson 09/03/2013

I had a wonderful car buying experience at J.L. Freed Honda. I bought a new Honda Pilot Touring and absolutely love it. Dan and Sean were very laid back and not pushy at all. They explained all my options and even offered some alternatives, such as an aftermarket remote start over the factory one. I came in on Dan's day off and Geoff was more than happy to answer my questions and move the process along in Dan's absence. I would definitely go back to J.L. Freed Honda!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Purchase of new CV-R

byjackh100on 08/30/2013

Service was Great. Both Ron and Geoff were very friendly and knowledgeable re the CV-R that we purchased. Ron answered all of our questions in a very friendly and profeeional manner. Just came back from our first trip and were veery happy with the cars performance.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love my Honda Civic

bysusandwon 07/27/2013

I enjoyed working with Pat Colluci and Sean Lipschultz to purchase my new Honda Civic. It was an easy process. They were very informative on all aspects of purchasing my car. They were friendly and treated me with respect. I would definitely recommend J.L. Freed and these two gentlemen to any of my friends or family. I know they will be taken care of.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
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