Monroeville Dodge Ram
Dealership Sales Review
Bad business alert! I wanted to warn everyone of the poor business we were subjected to last week at Monroeville Dodge. My husband went in for an inspection and oil change, and left owning our leased truck for $30,000 when the value of the truck was only $19,000-$21,000. After a family friend reviewed the paperwork they showed us where Monroeville Dodge padded the deal to make $2,500+, even though our contract for our truck lease said we could buy the truck for $20,000. Scott was the salesman that screwed Josh over. He promised that if Josh purchased the truck that day, the following week he would get Josh into a brand new truck for the same price... also a lie considering the truck now had negative $9,000+ equity. I called that night to cancel the deal, they said it wasn't possible, the paperwork had already been sent out. Seemed fishy to us, but of course they were trying to close this quickly. Luckily, with a lot of help, we were able to argue our way out of the deal the next day. THEY ARE [non-permissible content removed]! Further reason to not support their business is their service department. I took the truck to have the exhaust manifold repaired earlier this year, they had the truck for 7 days!!! The same problem occurred on the opposite side of the engine this month, and miraculously it only took 4 hours to fix. We all work too hard to be scammed when making one of the biggest purchases a family makes. I wanted to make sure everyone knows how terrible of a business MONROEVILLE DODGE is! We certainly took our business elsewhere and walked away with a brand new vehicle, with zero negative equity, great service and an honest sales team.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No