Steve Moyer Subaru
Dealership Sales Review
My wife turned in her lease early. We had not planed this so 2 days prior we made her lease payment. I went there to look at new cars because she only had 2 months left on lease. The salesman was very nice and gave up a good deal on an new lease. We made the appointment the trade in her car. After we made the deal I remembered that we just made a payment on the old car and we wanted it back. The salesman said we would have to get it back from the bank. When I contacted the bank they informed me that our payment was incorporated into the payoff amount on our car. When I told the dealer this he said there was nothing he could do about it. This [non-permissible content removed] me off. Had I known I would have kept the car for another month and traded it in before next payment was do.The car was immaculate and under mileage. They were great until we signed out paperwork then they could not care less. They didn't even off us anything. This was our second car from then and will be our last. They will never get another dime from us our any of our friends. To lose a good customer over a lease payment is foolish on their part.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes