Exton Nissan

Do yourself a favor and find a different dealer to buy a car. Made an appointment to see a used Lincoln Aviator for 6pm. Spoke with the internet person to verify the car was there, and was told it would be ready for a test drive that evening. Received a confirmation of my appointment at 4.45pm. Arrived at 6.20pm, only to be told that car was not on site. Then I was told car sold 2 hours ago. Considering I had come with pages of research on that car and ready to buy that particular car that night, I was very upset about having wasted my time and special coordination to make it to this particular dealership. A single phone call that car sold would have saved us a lot of time. The car had been listed for 45 days and was a good price, and I thought it sounded fishy that suddenly "the car sold two hours ago", but was still listed on the internet. I demanded to speak with a manager, who then told me that they posted the car on ebay for auction. I asked to see the auction, but they told me they couldn't close it early to sell me a car. I told them you can easily close an auction early as I had been an ebay seller myself, but they weren't willing to do this. Furthermore, they then couldn't find the actual auction. By this time, I was extremely upset, and the people I spoke with got more and more condescending ("We can't hold a car for anybody"). I strongly suspect this car was a "bait and switch" tactic to get you into the dealership with a good offer and then try to sell you something else. Especially since the car is still listed on the internet the following day....anyway, we went to Scott Honda Select in West Chester that same night, and drove off with a beautiful Hyandai Santa Fe with low mileage and great price. The dealership stayed open late to accommodate us and complete the sale, we were treated like valued customers and not like people taking a number at the meat counter. The whole transaction was smooth, our sales person was amazing, and the contrast in experience to Nissan Exton was like night and day. If you are looking for a wonderful car buying experience, Nissan Exton shouldn't be on your list.