Exton Nissan
Dealership Sales Review
I traded my nice, reliable Mazda 3 for a used Equinox less than 2 months ago because I needed something bigger for my expected child. Ever since I drove it off the lot it had a nasty hesitation under acceleration. I called the sales manager and he said it was under warranty and to bring it to my closest chevy dealer. But it was not covered. Chevy dealer found that it was a misfire so the warranty company would not cover it and I got stuck with a 150 dollar diagnosis bill. I call Exton Nissan AGAIN and talk to the sales manager explaining what had happened and it was not covered. He says "SURE! We'll take care of it for you, bring it down!" So I drive an hour back to the dealer and he tells it's going to cost 550 to fix. "Taking care of it" coming from the GM typically doesn't mean PAY OUT THE REAR to fix a car you JUST BOUGHT. SO not only was I lied to but I was n't even offered a test drive before I bought the car, I didn't think much of it as I had already driven an Equinox and knew what they drove like but obviously they were hiding the issue the vehicle had and now refuse to fix it. DO NOT BUY FROM EXTON NISSAN!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No