Kelly Buick GMC
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Dealership Sales Review
sales Rating
Worst customer service ever
Written byon 05/02/2018
My girlfriend and I went in to look at a car we were told by I believe his name was Peter when we got there the guy would not answer us to where the car was and handed us off to a sales person first sign of a bad place then we informed the sales person we only wanted our credit pulled no more then 3 times they did 9 come to find out later on we have since bought a car from a dealership that was honest very disappointed with this place
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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dealerreply on 05/10/2018
Dealer Response
Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work towards a resolution. Please contact me at your earliest convenience.
Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC
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