Fred Beans Nissan of Doylestown
Dealership Sales Review
I purchased a vehicle from Fred Beans in November 2016. I was assured during final sale all paperwork was going to be completed by Fred Beans. I first find out from the bank where my loan is through that they have not received my first month payment. This turns out to be due to the fact I never received my statements from them because Fred Beans sent them the wrong address. So I was charged a 35 dollar late fee. Next I get my registration with again the wrong address. So I call to have it changed. I gave my current address and was told it would be updated. Over a month later still no updated registration in the mail so I call back to find out it was never done and I need to go through a different process than I was originally told. Finally I received a $4,000 bill from my bank the loan is through charging me for insurance because they never received my proof of insurance from Fred Beans. I have called Dawson Weller at Fred Beans 6 times over the last 2 months without one call back. He is apparently who I need to talk to to remedy this situation. This has become more than just an inconvenience at this time. This has begun to affect my lively hood and credit.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No