Faulkner Subaru Bethlehem
Dealership Sales Review
We purchased a used vehicle from this dealer. The next morning, after we drove off their lot with our "new purchase", the check engine light came on. We found out it had transmission problems. Faulkner promised us that the problem would "be handled" and they would cover the expense, we just wanted our sale voided since it was a less than 24 hours after the sale. Faulkner told us the car would have a new transmission , not to worry. The transmission was "fixed" in their words. Five months later the transmission went again. I tried contacting Faulkner and when they finally got back to me they washed their hands of it, told us "it was our problem" This company is very unprofessional, they are [non-permissible content removed], they are greedy businessmen that will do and say anything just to make a sale. Faulkner to be sure is their motto. It should say .. FAULKNER TO BE SURE TO [non-permissible content removed] EVERY CHANCE WE GET
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable