Faulkner Subaru Bethlehem
Dealership Sales Review
I recently purchased the Outback 2.5i Limited from Faulkner and I think I got a pretty fair deal. Now I could've played the game and go back and forth between Becker and Faulkner and probably got another couple hundred knocked off. Only thing was that Becker did not have the color I wanted. I figure if you are going to drive a car for 3-5 years or longer and spending the kind of money for an Outback, you should get EXACTLY what you want. After all, you will have to look at it every single day. Anyway, I actively emailed one of the salesman and asked for the best price. He came in well under what Edmunds said. I made an appointment and went for the test drive. My Salesman took the time to go through almost all points of the car, explaining Subuaru's AWD system to the more mundane features. The negotiations were done fairly quickly. He did go a couple hundred more than quote. Now the impressive part. I told him that my only request is that I did not want to be there all day doing paperwork. I arrived there at 10am and was driving off the lot at 1:15pm in my new Outback. He wasn't pushy about the up sale of the extended warranty and the other useless stuff. He is required to offer and I declined. He did not push it afterward. Only thing I can say is when I asked about if there are perks such as free inspections, he rambled and gave a strange answer as to why they don't offer free inspections. I will have to look into that further if they do or they don't. I also tried to push for either a tow package OR remote starter but he wouldn't budge. Not a negative or positive. Figured it was worth a shot. Overall, I had a very positive experience and would recommend them. I think they will give a fair deal without the big dealership hassle of BS sales games. In several months, I will see how their service is!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes