BMW of the Main Line
Dealership Sales Review
My experience at Main Line was a nightmare. Long story short, we made arrangements with Marcy, after getting approved for a vehicle, to come back and sign the contract. Well, Thank God we didn't come back because the treatment we received from her was rude and unprofessional, until of course she realized how excellent our credit was and that yes, we could afford a BMW, her demeanor completely changed after that $$$. The rest of the personnel was plain [violative content deleted], we could not even get a smile from those rude ignorant people. Overall, Marcy was pushy after I decided to do my insurance paperwork the day of the purchase and NOT the day before, which was my choice, but she insisted i had to get it done prior to going back to the dealer. After all, it was not meant to be, we got a better deal at BMW of Mt Laurel and our salesman and personnel was just extraordinary. In other words if you don't look like you have money or you are a exotic looking ;) don't visit Main Line. You need a salesperson/dealership that is customer satisfaction driven and not $$commission driven.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable