BMW of Salem
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Dealership Service Review
service Rating
Continuous Satisfaction
Written byon 07/13/2018
My service technician, Gary Glaze, delivered my vehicle after servicing in a much shorter time frame than originally promised. He also recommended items that should be addressed in the near future. He is very thorough and personable. I also would like to express my disappointment in learning that Tim Byerly was no longer a service technician at this dealership. He will truly be missed. He, Gary and Kenzie all made a service team. Tim will sorely be missed by more individuals than just myself.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes