Southern Oregon Subaru

I also went in prepared, and had a great experience. It felt like an equal partnership from the beginning. Bob A., sales rep, is a true gentleman: smart, knowledgeable, patient and thoughtful, and really knows how to build trust and follow through. Both sales and management worked hard to get me the car I wanted at a fair price, and bent over backwards to accommodate some of the issues involved in my living in California. That said, it was also up to me to be flexible. Just want to add, I'd read some of the negative reviews of this dealer, and told them so. They were very up front about what they're doing to improve the buying experience. This seems to me to be a well-run dealership that puts the customer first.