Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Dealership Service Review
On a vacation to Crater Lake, we blew the transmission in our old 1995.Dodge Ram 3500. After being towed to Klamath Falls, we decided that after 26 years, it was time for a new truck. I called Lithia and spoke with Tony Zito. He drove to the tow yard and brought us to the dealership. We chose a new Ram 2500. The process went smoothly and without any drama. Tony was engaging and professional. We also needed our fifth wheel hitch installed. There was a small glitch in the shipping of the parts but, thanks to Alfredo in the parts department, we only lost half a day in getting the hitch installed. Since we live in Southern California, it is unlikely that we will ever return to Lithia in Klamath Falls but not because of any dissatisfaction with the dealership or the experience. Five stars and two thumbs up
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes