Lithia Chrysler Jeep Dodge Ram of Klamath Falls
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Dealership Sales Review
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Was given the run around!!
Written byon 11/21/2021
Contacted this dealer to get out the door price on a Ram truck. Got a response of how I was going to pay for it. Told them I was uncertain and needed the out the door price. Response was “Best price will be MSRP and it depends on if you’re paying cash or financing to include the taxes”. Didn’t know there was a difference on taxes if you paid by cash or financed!!! Advice to the dealer, stop playing games and be honest with your customers. Very poor customer service!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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Lithia Chrysler Jeep Dodge Kla on 11/23/2021
Dealer Response
We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this.
Sincerely,
Anthony Rose | General Sales Manager
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