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Dick's Hillsboro Honda


750 SW Oak St, Hillsboro, OR 97123 (map)
Today 10:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Sold vehicle w/previous registration penaltie fees
Written by Alexcaro on 09/25/2017

Upon going to my local DMV to register the vehicle I had just purchased from Dick’s Honda Hillsboro, I was informed the respected vehicle would be close to $1,000 to register it as it has over $600 in late fees associated to the VIN. Yes, I am an out of state buyer. The entire Dick’s Hillsboro team failed to disclose late fees associated with this Vehicle. They gladly “researched” and collected my accurate taxes for my State and County but failed to collect my registration and informed they “should be around $300” and to should be paid in person to my local DMV”. When I contacted them (dealership), they informed the fees are associated to the previous owner registered to that vehicle (they held the vehicles title, you were the owner and boasted about who previously owned the car). I was told it “wasn’t their problem” and it was now solely mine to figure out. They noted there was no way in knowing, yet, “finance team” looked up my respected due taxes via FREE Ca. DMV.gov website where it shows all associated fees included late pentality fees. Beware of the transparency of this dealership and apparently the history behind their vehicles like the one I purchased. I spent a lot of time and extra money flying out there to meet them, yet they left me with fees associated to a vehicle they owned during that time. If I would have known the registration would cost me nearly 1k to register, I wouldn’t have purchased the vehicle. If you GM responds, You already spoke to me and told me, “...do what you gotta do, we aren’t helping you”. Your dealership is not one bit concerned for it’s integrity.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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dealerreply on 09/27/2017
Hello Alex, we have seen this review and are concerned with the experience you described. It is not our teams standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 735-7300
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