Gresham Toyota

I recommend against buying a vehicle from Gresham Toyota. I use USAA for my banking and insurance needs. I decided to use their car buying service which provides a pre-negotiated discount on the vehicle and a discount on the loan’s APR (which was also through USAA). Gresham Toyota would not honor USAA’s pre-negotiated price (a $500 discount from the sticker price). They initially said they would, but then came back and said they would not. We ended up buying the truck anyway because my husband really loved it. The gas tank was nearly empty (less than 1/4 full). They said they were cleaning the truck as we were signing the final paperwork, but never did. There was debris on the dash. They had me sign a credit application even though I wasn’t financing the loan through them. I told them I wasn’t financing through them and I shouldn’t need to complete a credit application. They said it was to verify my identity, and for me to verify that my name and address were accurate. I was very uncomfortable with signing the form. The finance manager knew I didn’t want to sign it, but didn’t budge. Overall, it was not a good car buying service. I would never return there to buy a car and would recommend against anyone giving them their business.