Lithia Chrysler Jeep Dodge of Grants Pass
Dealership Sales Review
Truly disgusting people. They sold us a "Certified" vehicle and on the drive home it was having problems so we took it in and they claimed to have replaced something but the drive home after getting it back it was doing the same thing so we took it back and they told us there's nothing wrong with it. The tires leak too and they told us only 3 weeks after getting it that theres nothing they can do and that we'll have to go pay to get new tires. I took it to Les Schwab and they found 2 nails in one of the tires. They sold us a car with two nails in the tire! I've left them numerous messages and no one will call me back. When I do reach someone, they hang up on me or tell me they'll call me back and then don't. This place and the people here obviously don't care about their customers. We wanted a reliable vehicle for our two small children because I drive over Hayes hill multiple times a week and they totally screwed us over. Please take your business elsewhere!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No